Are your products authentic and high quality?
Yes. We only stock genuine products from trusted brands like Puffco and verified glass artists such as @ion_glass, along with high-quality 3D printed and handcrafted accessories.
Do you offer international shipping?
Absolutely. We ship worldwide. Shipping rates and delivery times vary depending on your location, and customs fees may apply.
Can I order custom-made items?
Yes! We welcome requests for custom 3D printed accessories or unique glass pieces. Contact us with your idea and we’ll discuss options, pricing, and timelines.
Can I return or exchange my order?
We want you to love what you get. If something isn’t quite right, please reach out within 7 days of receiving your item. We accept returns or exchanges on unused items — check our [Return Policy] for full details.